Scorpio | Obsidian Veil

Cleaning and Maintenance

• • Regular Cleaning:

    Avoid exposing your crystal bracelet to chemicals, perfumes, cleaning agents, and other substances that could damage the surface of the crystals. Clean the crystals gently with warm water and mild soap, avoiding the use of harsh brushes.

  • Avoid Impact:

    Try to prevent the bracelet from coming into contact with hard objects to avoid cracking or breaking the crystals.

  • Storage:

    When not in use, store the bracelet in a soft pouch or box to prevent scratches. Avoid keeping it with other hard objects.

  • Avoid High Temperatures and Direct Sunlight:

    Prolonged exposure to strong sunlight may cause fading or result in the loss of the crystal’s energy. Avoid leaving the bracelet in extreme temperatures or under direct sunlight for long periods.

Regular Charging and Cleaning Recommended

• Select your zodiac sign to find the perfect crystals that resonate with your personal energy.

• Choose your preferred Empowerment Option (e.g., Moonlight Empowerment, Sunlight Empowerment, or Crystal Cluster Charging).

• After customizing your bracelet, click “Add to Cart”.

• Proceed to checkout with our secure payment system, accepting major credit cards, PayPal, and other convenient payment methods.

• Sample Creation: Once your order is placed, we will craft a sample of your customized bracelet and send you photos via email or message for review.

• Approval & Adjustments: If you’re not satisfied with the sample, let us know your preferences and we’ll make adjustments until it’s perfect for you.

• Final Production: Once you approve the sample, our artisans will begin the final handcrafting of your bracelet, ensuring every detail is flawless.

• Quality Control: Before shipment, each bracelet undergoes thorough quality checks to meet our high standards.

• Shipping Options: We offer standard and expedited shipping to over 50 countries worldwide.

• Tracking: Once your order is shipped, we’ll send you a tracking link so you can monitor its journey.

• Packaging: Your bracelet will be packaged in a luxurious, eco-friendly gift box, perfect for gifting or personal use.

• Standard Shipping: 7–15 business days (depending on destination).

• Expedited Shipping: 3–7 business days, for those who need their custom bracelet quickly.

• Have questions? Our 24/7 customer support team is here to assist you with anything—from customization inquiries to tracking updates.

At Amethystal, your satisfaction is our top priority. From the moment you place your custom order to when it arrives at your doorstep, we want to ensure that you feel confident and satisfied with your purchase. Here’s everything you need to know about our return and after-sales policies.

Satisfaction Guarantee Before Customization

• Since our products are custom-made, we value your input. Before your bracelet is custom-crafted, if you are not satisfied with the design, crystal selection, or any other aspect, feel free to contact us. We’ll make the necessary adjustments until you are completely satisfied.

• At this stage, you are also eligible for a full refund if you choose not to proceed with your order.

After Customization – No Returns

• Once you’ve approved the final design, we’ll proceed with creating your personalized piece. After this confirmation, we are unable to offer any returns or exchanges. Please ensure all your preferences and details are finalized before confirming your custom order.

Refunds for Damages Upon Delivery

• After your customized Zodiac Crystal Bracelet is shipped, returns or exchanges are not available. However, if your item is damaged during shipping, please contact us within 24 hours of receiving your order.

• We offer a full refund or free replacement for damaged items reported within this time frame.

• After 24 hours from the delivery signature, we will no longer be able to process refunds or exchanges. Please check your order promptly upon delivery and contact our customer support team if you notice any issues.

How to Return or Exchange

• If your item arrives damaged, please contact us within 24 hours and provide photos of the damage along with a description. Our team will guide you through the return or exchange process.

• Please retain all original packaging materials for the return process. We will provide a free return shipping label for your convenience.

Our Commitment to You

• We promise that every custom piece is made with the utmost care and precision to meet your specifications. If you encounter any issues with a damaged product within 24 hours of receipt, we will resolve it promptly to ensure you are fully satisfied.

• If you have any suggestions or feedback regarding our custom products or after-sales service, feel free to reach out to us anytime. We’re continuously improving our services to ensure the best customer experience.

At Amethystal, we believe that every piece of jewelry should reflect your personal journey, energies, and desires. While our Basic Customization allows you to choose crystals that harmonize with your zodiac sign, our Premium Customization takes your experience to a whole new level. It’s not just about wearing a beautiful bracelet—it’s about creating a piece that speaks to your soul, embodies your personal energy, and enhances your spiritual connection.

With Premium Customization, you are invited to:

• Handpick Higher-Quality Crystals: Choose from a curated selection of rare and premium-quality crystals that provide a deeper, more potent energy connection. These specially selected gems are designed to amplify your spiritual journey and deliver the highest healing benefits.

• Create Your Perfect Design Style: Collaborate with our expert designers to craft a bracelet that is truly yours. Whether you desire a minimalist look or an intricate, bold design, we work with you to bring your vision to life—combining beauty, functionality, and personal symbolism.

• Personalize Every Detail: Go beyond traditional customization with special touches like engraved messages, custom charms, or unique decorative elements. Whether it’s a meaningful symbol or a name engraved, we ensure your bracelet feels as personal as your own energy.

Why settle for ordinary when you can have extraordinary? Our Premium Customization lets you elevate your energy and your style, creating a bracelet that is as unique as you are.

Ready to bring your vision to life? Contact our customer support team to discuss your ideas, and our experts will guide you through the entire creative process. From conceptualizing to finalizing every detail, we’ll help you craft a bracelet that’s not just a piece of jewelry—but a powerful expression of your personal energy and spiritual connection.